Rental Policies
CHECK-IN / CHECK-OUT
CHECK IN: Check-in time may be extended for special cleaning and maintenance. Please be aware that many accommodations may not be ready in-season until after 4:00PM. Please call for special instructions on late arrivals.Please note that the minimum check-in age is 25.
CHECK OUT: Check out time is 10:00AM.
CHECK IN DATE: Our units rent weekly and nightly year round. Preference may be dependent upon the discretion of the property owner.
LATE ARRIVALS
RESERVATIONS
Reservations are accepted seven days a week either via our website or calling our office. A prepayment of one half of the rental rate is required to confirm a reservation prior to 30 days before check-in. Prepayment MUST be received within five (5) business days after reservation has been made. Upon receipt of your deposit and reservation, an email will be sent confirming your reservation. Once your balance has been paid, you will receive check-in information, including key codes for entry and all pertinent information. Cancellations or changes to your reservation must be made within five business days of booking to avoid penalty. After five business days, reservations are subject to our cancellation policy, listed below.
BALANCE
FEES
CONVENIENCE FEE: For all payments made via credit card or debit card instead of cash or check, a 3% convenience fee will be charged per transaction in excess of $250.
RETURN CHECK FEE: A fee of $15 will be added to all guest accounts for each instance of a returned check for any reason.
PROCESSING FEE: A non-refundable processing fee consisting of a base processing fee and the CVB fee is required on all reservations in addition to rental charges. The base processing fee is calculated as follows: $32 for rental amounts up to $400; $52 for rental amounts betweem $401 – $900; 7%of rental amounts over $901. All rental fees are capped at a maximum processing fee of $600. The processing fee for reservations greater than 28 days is $70 with no add-ons.
CVB FEE: Included in the processing fee is a CVB fee of $2 per night for rentals in North Myrtle Beach and unincorporated Horry County. Myrtle Beach requires a CVB fee of $1 per night. This fee is required on all reservations in addition to rental charges.
CONDO RESORT PROPERTIES
Beach Life Vacations is an independent agency that provides rental properties at the vacation rental site that has been selected. Beach Life Vacations is not affiliated with any on-site management company, and does not endorse or guarantee any services offered by on-site management or other independent companies also offering rental properties at the vacation rental site.
UPON ARRIVAL
Please check your unit thoroughly upon arrival. Every effort is made to see that your unit is cleaned and damage free prior to your stay. If this is not the case, please report and discrepancies immediately to our office to insure that the problem is resolved and that you will not be held responsible.
PRICES
Unincorporated Horry County and North Myrtle Beach rentals are subject to a 12% sales/accommodations tax. A 13% sales/accommodations tax is required for Myrtle Beach rentals.
RATES
Pricing is set according to location of unit, unit condition, number of bedrooms and amenities offered with unit. Rates are higher during Easter, Memorial Day, Independece Day, Labor Day and special event weeks.
CANCELLATION & TRANSFER POLICY
GROUPS / HOUSE PARTIES
OTHER POLICIES
- NO PETS ARE ALLOWED IN ANY UNIT UNLESS OTHERWISE NOTED.
- FIREWORKS AND GRILLING ON BALCONIES ARE ILLEGAL WITHIN SITY LIMITS.
- NO PHONE CALLS MAY BE BILLED TO THE HOMEOWNER/UNIT TELEPHONE.
- EXCEEDING MAXIMUM OCCUPANCY IN ANY UNIT IS STRICTLY PROHIBITED.
ACCESSIBILITY
PARKING
LINENS
POOL TAGS
DEPARTURE MAID SERVICE
LUXURY UNITS
EQUIPMENT
Units are privately owner and furnished according to the owner’s taste. We cannot be held responsible for appliance breakdowns or for changes by owner’s in furnishings or equipment, including internet access. In the event that a particular service is disrupted, we will make all efforts to have service restored as soon as possible. Guest agrees to allow agent or its representatives to enter the property at reasonable hours to make timely repairs or inspections, or to allow showing if the the property is listed for sale. No refunds will be made for mechanical failure, lack of internet access or cleanliness.
SOFA SLEEPERS
We do not recommend sofa sleepers for adult use.
REFRIGERATORS
KITCHENS
- Coffee maker
- Toaster
- Dishes
- Glasses
- Pots & pans
- Cooking utensils
Some homeowner’s provide additional kitchen items, however, if needed you may want to consider bringing with you items such as a blender, food processor, specialty cookware and specialty utensils.
ADDITIONAL RENTAL ITEMS
SUGGESTED ITEMS YOU MAY WANT TO BRING
- Bed linens (pillows and bedspreads are provided)
- Special cooking apparatus (see Kitchens above)
- Personal toiletries
- Iron / ironing board
- Cameras
- Bath, beach and kitchen towels
- Fodd and condiments
- Paper products (toilet paper, paper towels, etc.)
- Alarm clock
- Beach and fishing equipment (for information on local ordinances including tents, please visit the city of North Myrtle Beach’s website, Horry County’s website or the city of Myrtle Beach’s website.
PROPERTY ITEMS
IN-HOUSE MAINTENANCE & HOUSEKEEPING
If you should discover that your unit has not been cleaned or has damages, please report it to us immediately and we will make all efforts to resolve the issue. Check out time is NOT the time to inform us of issues discovered during your stay. We cannot issue refunds for mechanical breakdowns, unit cleanliness or inability to connect to the internet. Beach Life Vacations personnel or representatives shall have the right to enter the property at reasonable hours to make timely repairs or inspections. If a service call is made and entry refused, the tenant will be held liable for service call fees.
LOST & FOUND
Beach Life Vacations will NOT be responsible for any personal items left in the units. There will be a $35 service charge in addition to any mailing charges are required if you request us to retrieve and mail any items left behind.
LOCKED CLOSETS
Many owners have their personal items locked in a closet for their convenience. These areas are not included in any rental. Please do NOT attempt to open these locked closets – they are for HOMEOWNER USE ONLY. If you break into the closet, your guest account will be charged for any repairs as well as missing items.
SMS MESSAGING
By booking a reservation and providing a cell phone number, you agree to be contacted via SMS text messaging from Beach Life Vacations. Standard message and data rates apply. No more than four messages per month will be sent. You can opt-out of text messaging anytime by replying STOP to any message.
NOTE - OTHER
In the event rental unit cannot be occupied or is sold, Beach Life Vacations reserves the right to transfer reservations to a comparable unit or refund advance prepayment. Every effort will be made to contact customer prior to arrival, however, we will not be responsible if customer cannot be contacted. Tenant agrees to pay any difference in rental amount and not hold owner or agent liable for any, consequential or secondary damages. Tenant shall not be entitled to any refund due to unfavorable weather, maintenance problems, area construction, early departure or disruption of utility services (including phone and cable, after occupancy. In the event of an ordered evacuation due to hurricane or other storms, a refund consideration for the prorated amount of time from the ordered evacuation will be made following written request of same by tenant to agent.
Beach Life Vacations reserves the right to correct any errors in pricing and description on this website.
THIRD PARTY WEBSITES
All parties agree to not discuss or disclose the occupancy of any property with any entity not bound by the terms of this agreement without the express written authorization of the homeowner and the property agent representing the homeowner. Furthermore, the company requests that occupants resolve any complaints with management prior to publication with third-party websites. Any violation will result in legal action and/or monetary fine against the guest, as well as any third-party companies. All parties agree to not directly or indirectly, in any capacity or manner, communicate a statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the homeowner or the property agent.
VENUE
It is expressly agreed and understood that in this transaction(s), contract(s), and/or agreement(s) that should and transaction(s), contract(s) or agreement(s) arise out of my/our interaction with Beach Life Vacations or any subsidiaries thereof, that in all matters related to the transaction(s), contract(s) and/or agreement(s) the law of the State of South Carolina shall govern and be used to construe the same. All parties agree to work in good faith to resolve all issues prior to the inaction of a legal dispute. Further, it is agreed that in any lawsuit regarding any matter including, nut not limited to, the transaction(s), contract(s) and/or agreement(s), in which I /we name Beach Life Vacations, subsidiaries thereof, any related parties and/or owners as a defendant, venue shall be in the Court of Common Pleas for Horry County. Located in Conway, South Carolina.